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About
Cogito Corp. is a leader in real-time emotional intelligence Artificial Intelligence (AI) solutions, founded in 2007, dedicated to transforming the quality of phone-based customer interactions. Harnessing AI and behavioral science, it supports enhanced communication and empathy between contact center staff and clients promoting improved customer-centric experiences. The company, with headquarters in Boston, leverages its proprietary technology to analyze behavioral signals, voice inflections, and word choice in conversations, effectively improving customer satisfaction and loyalty.
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