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SMG - Service Management Group

Flex Work policy

Corporate Policy

Full time in office
Full time in office


Service Management Group (SMG) is a customer experience management firm focused on increasing customer loyalty through feedback and data analysis. Established in 1991 with its headquarters in Kansas City, Missouri, SMG has global locations in Europe, Asia, and North America. The company's mission is to create more profitable and actionable customer experiences by fusing experience management software and hands-on services with a proprietary approach to analyzing customer feedback.

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